With the booming development of Korea’s cosmetic surgery industry, more and more overseas tourists are choosing to include skin care treatments in their itineraries in Korea. As a well-known comprehensive cosmetic surgery institution in Seoul, Bon-yeon Plastic Surgery & Dermatology has become the preferred choice for many beauty seekers due to its competitive prices compared to those in China, transparent fee structures, and a team of highly skilled medical professionals. However, for first-time visitors to Korea, figuring out how to make a reservation, choose the right branch, and prepare the necessary documents can often be a source of confusion. This article will provide you with a detailed guide on how to reserve a consultation at Bon-yeon Dermatology, covering four main reservation channels, the unique features of its two branches, transportation information, and practical tips to help you complete the process smoothly and start your cosmetic surgery journey with ease.
Getting to know Bon-yeon Dermatology: A comparison of the features of its two branches
Bon-yeon Dermatology has two branches in Seoul, located in Myeongdong and Gangnam respectively, each with its own focus to meet the needs of different customers:
| Comparison criteria | Myeongdong Branch | Gangnam Branch |
|---|---|---|
| Addresses | 27 Myeongdong 8-gil, Jung-gu, Seoul | 432 Dehayan-ro, Gangnam-gu, Seoul |
| Transportation | Exit 6, Myeongdong Station, Line 4 | Surroundings of Ganjang Station, Line 2 |
| Opening Hours | Monday to Saturday (Closed on Sundays) | Open year-round |
| Special Services | Acne treatment, pigmentation management, basic skin care | Anti-aging premium treatments: Thermage FLX, Gold Micro Needling |
| Target Audience | Travelers who plan their trips and also take care of their skin at the same time | People with a high demand for anti-aging treatments and those seeking top-tier facilities |
| Price range | Focusing on basic treatments for great value | Primarily high-end treatments, with prices possibly 10-15% higher |
Recommendation: If this is your first experience with Korean beauty treatments and you are mainly traveling and interested in basic skin care, the Myeongdong branch is more convenient; if you have specific anti-aging needs and are looking for the latest equipment and technology, the Gangnam branch is a better choice.
Details on four reservation channels: There’s definitely one that suits you
Benyan Dermatology offers various reservation methods to accommodate customers with different preferences. Here is a detailed comparison of the four channels, including their procedures and advantages/disadvantages:
Channel 1: Online reservation (suitable for those who plan in advance)
Procedure:
- Visit the official website of this dermatology clinic;
- Click the “Online Appointment” or “Appointment Consultation” button;
- Enter your name, contact information (email/phone), the service you wish to schedule, and the desired time;
- Upload any previous treatment records (not mandatory, but recommended for first-time patients);
- Check your confirmation email within 24 hours after submission.
Advantages: You can reserve popular treatments like Thermage up to 30 days in advance; the official website often offers special packages. Information is transparent, and you can view doctors’ schedules.
Notes: The official website supports both Korean and English interfaces. Chinese users may need translation tools. After submitting your request, please check your spam inbox, as confirmation emails might be misclassified there.
Option Two: WeChat Appointment (recommended for Chinese users)
Procedure:
- Search for the official WeChat public account of this dermatology clinic (look for the blue certification mark);
- After following the account, send a message with “Reservation + service name” (for example, “Reservation for Thermage”);
- A Chinese-speaking customer service representative will respond within 15 minutes. Service hours are from 9:00 AM to 9:00 PM Seoul time;
- Communicate your specific needs with the customer service, confirm the appointment time, and get a quote;
- Save the electronic reservation form and arrive at the clinic on time.
Advantages: Smooth communication in Chinese, especially friendly for beginners; you can directly inquire about price packages, and the customer service will recommend suitable options based on your needs; support for paying a deposit to secure your appointment.
Key tips: Clearly specify the doctor you wish to see during communication (for example, “I would like to make an appointment with Director Wen Chenghao”), to avoid being assigned randomly; prepare a photo of your skin without any beauty treatments in advance, so that the customer service can conduct a preliminary assessment.
Option three: Make an appointment through the BeautsGO App (suitable for those looking for one-stop services)
Procedure:
- Download the BeautsGO App (available for iOS/Android devices);
- Search for “Ben Yan Dermatology” or “Byun Yeon Plastic Surgery”;
- View detailed information such as hospital introductions, price lists, doctor profiles, and user reviews;
- Click “Book Now” and fill in your personal information and treatment requirements;
- After submitting, wait for confirmation; you can monitor the reservation status in real-time within the app.
Advantages: Get comprehensive hospital information in one place without the need for manual translation; support for multilingual online consultations, with platform customer service available to assist; often offer exclusive discounts for new users.
Support phone number: 400-660-1985 (available 24/7, call in emergencies).
Option four: On-site reservation (suitable for those with flexible schedules)
Procedure:
- Go directly to Ben Yan Dermatology’s Myeongdong or Gangnam branch;
- Register at the front desk and fill out the basic information form.
- Receive the China-Korea comparison brochure to learn more about each service.
- Wait for an appointment with a doctor (you may need to queue).
Advantages: No need for advance planning, suitable for last-minute trips; you can decide after experiencing the hospital environment and service firsthand.
Notes: You will need to wait in line; popular services may require 2-3 days of waiting. The Myeongdong branch is closed on Sundays, so please avoid that day. During the peak season (August to October), the success rate of on-site appointments is lower; it is recommended to book online in advance.
Key preparations before making an appointment
A successful appointment depends not only on choosing the right channel but also on thorough preparation. Here are some essential steps to take before booking:
1. Clearly define your treatment goals.
Avoid vague statements such as “I want some skin care”; try to describe your needs as precisely as possible.
- ✓ “I want a anti-aging treatment to reduce wrinkles around my mouth.”
- ✓ „Treatments for acne and acne scars“
- ✓ „Want to reduce pore size and improve skin quality“
Make sure you know the Korean or English names of the treatments in advance (e.g., Thermage = Thermage, Rejuran = Rejuran) to facilitate communication with customer service.
2. Gather all necessary materials
| Types of materials | Purposes | Notes |
|---|---|---|
| Original passport | Identity verification and medical record establishment | Must be brought along |
| Previous treatment history | For physicians’ reference to avoid duplicate or conflicting treatments | It is recommended to submit the translated documents 72 hours in advance |
| List of allergies | Ensuring the safety of medication use | Must be translated into Korean or English |
| Recent list of medications taken | Preventing drug interactions | Including health supplements |
| No photos of beautiful skin | For the convenience of the customer service staff to conduct an initial assessment | One photo from the front and one from the side |
3. Schedule your appointment
Korean dermatology clinics generally operate on a reservation system and do not accept walk-in patients. It is recommended to plan in advance:
- During regular hours: reserve 1-2 weeks in advance;
- During peak tourist seasons (March-May, September-November, Spring Festival holidays): reserve more than 2 weeks in advance;
- For popular treatments such as Thermage or ultrasound lifting: reserve 3-4 weeks in advance;
- The best times are from Monday to Thursday mornings, when there are fewer patients and doctors are in good condition.
Key steps and precautions after making an appointment
1. Information Verification
After receiving the reservation confirmation, please carefully verify the following information:
- ✓ Doctor’s name (whether it is the doctor you specified)
- ✓ Appointment time (date and specific slot)
- ✫ Service name (whether it matches what you discussed)
- ✓ Clinic location (Myeongdong or Gangnam)
Please keep your reservation number safe. If you need to change your schedule, please reschedule through the original channel at least 24 hours in advance.
2. Cancellation Policy
The cancellation policy of our Dermatology Department is as follows:
- Canceling 48 hours in advance: Free of charge, full refund;
- Cancellation 24–48 hours in advance: A 10% fee may apply;
- Last-minute cancellation (within 24 hours): A 30% penalty may be charged;
- Failing to arrive on time without prior notice will be considered a no-show, which may affect future appointments.
3. Pre-procedure Checklist
| Types of Procedures | Pre-procedure Precautions | Time Requirements |
|---|---|---|
| Laser Treatments | Avoid sun exposure and stop using whitening products. | 1 week before the procedure |
| Injection types | Discontinue anticoagulant drugs (such as aspirin) | 3 days before the procedure |
| All items | Alcohol consumption is prohibited | 3 days before the procedure |
| On the day of arrival at the hospital | It is recommended to wear no makeup to save cleaning time | — |
The complete process for visiting the hospital
After a successful reservation, the process on the day of your visit is as follows:
- Arrive early: It is recommended to arrive 15 minutes in advance for registration and filling out forms;
- Registration at the front desk: Present your passport and reservation number to receive the consultation form;
- Filling out the consultation form: This bilingual form requires you to provide accurate information about your allergy history and medication use;
- Skin examination: A comprehensive skin analysis will be conducted using specialized equipment;
- Doctor’s consultation: The doctor will develop a personalized treatment plan based on the examination results;
- Confirmation of fees: Sign the “Fee Confirmation Document” to clarify all charges;
- Treatment procedure: The treatment will be performed by a doctor, and communication in Chinese is available throughout the process;
- Post-treatment care: Receive a care pack and learn about the necessary precautions after the procedure.
Payment methods and fee details
Our dermatology clinic supports various payment methods to facilitate overseas customers:
- UnionPay Card: Highly recommended, with favorable exchange rates and no fees;
- Alipay: Available for some services; please confirm in advance;
- WeChat Pay: Available for some services; please confirm in advance;
- Korean Won in cash: Acceptable, but it is recommended to use a card for larger transactions;
- Credit Cards: International cards such as Visa and Mastercard are all accepted.
Important Note: Please check your bank card’s overseas transaction limits before making large purchases to avoid payment failures due to limits.
Practical Tips and Common Questions
How to get discounts?
- When making an appointment, ask about new customer discounts and package deals;
- Follow the holiday promotions on the official website and WeChat public account;
- Making reservations through platforms like BeautsGO often comes with exclusive discounts;
- By indicating your budget range, the customer service may recommend more cost-effective package options.
Language communication tips
- Our dermatology clinic provides Chinese-speaking customer service, so you don’t need to worry about language barriers;
- You can download translation apps like Papago for easier communication when dealing with technical terms;
- Prepare a list of questions in advance to improve the efficiency of your communication.
FAQs
Q1: Can I make a reservation without a Korean phone number?
A: Yes. Both WeChat reservations and BeautsGO App reservations support Chinese phone numbers. The confirmation details will be sent to your WeChat or App account.
Q2: Can I request a specific doctor?
A: Yes. You can inform the customer service at the time of booking which doctor you would like to see (such as Director Moon Sung-ho or Dr. Kim Soo-yeon), but since popular doctors are often booked up, it is recommended to schedule your appointment 3-4 weeks in advance.
Q3: Can I change the appointment time after making it?
A: Yes. You can request a time change 24 hours in advance through the original booking channel, and the change is free of charge; however, changing the appointment within 24 hours may incur a fee.
Q4: Can additional treatments be added on-site?
A: Yes. If the doctor recommends additional treatments during the consultation, you can decide on the spot and pay the extra fees. Ben Yan Dermatology clearly lists all prices, and there is no forced salesmanship.
Q5: Can I return to my home country immediately after the procedure?
A: It depends on the treatment. For non-invasive procedures like basic hyaluronic acid injections or photorejuvenation, you can resume your normal activities right after. For treatments like Thermage or ultrasound lifting, there may be slight redness, so it is advised to wait 1-2 days for observation.
Summary: Easy booking process for a worry-free beauty experience
The booking process at Ben Yan Dermatology in Korea is not complicated. The key is to choose the right channel for you, prepare in advance, and communicate your needs clearly. Whether you are a planning-oriented “strategist” traveler or a more spontaneous “go-with-the-flow” tourist, you will find a suitable way to book an appointment at Ben Yan Dermatology.
Remember the following tips to make your reservation process easy and enjoyable:
- ✓ Chinese users prefer WeChat for reservations, as it ensures smooth communication;
- ✓ For great value, choose the BeautsGO App, which often offers platform discounts;
- ✓ Plan ahead by booking through the official website to secure popular treatments;
- ✓ If you have flexible schedules, you can book on-site appointments, but avoid peak times and Sundays;
- ✓ The Myeongdong branch is ideal for travel and basic treatments, while the Gangnam branch focuses on advanced anti-aging services;
- ✓ Prepare your passport, allergy history, and medication records in advance to save time at the clinic.
We hope these tips will help you make a smooth reservation and enjoy a wonderful cosmetic treatment experience in Seoul! If you have any questions, feel free to contact our Chinese customer service via WeChat or the BeautsGO platform.
Disclaimer: The information above is compiled from publicly available online sources. The actual reservation process and policies are subject to the hospital’s latest announcements. It is recommended to confirm the latest details through official channels before making a reservation.
